The product is designed not to exclude potential users. Whether physical, intellectual/cognitive or digital, our user-centered design aims at accessibility for all.

Why should we recommend inclusion without doing it ourselves?

This way, we can be sure of having a panel of users who will really be able to respond to the studios’ problems — naturally, by giving importance and power to each “atom”.

Too many analytics products act like black boxes. You send your data in and you get back a chart, but no idea how it was calculated, what assumptions were made, or where else that data is being used.

As a facilitator between community and game studios, trust is essential. Being open source lets users inspect the code and contribute patches and ideas. By being totally transparent, we build lasting trust with our users.

Innovation rarely happens in isolation. By being open source we invite a global community of developers, analysts and product engineers to help us improve — to build features we haven’t thought of, fix bugs we haven’t caught, and tackle use cases we haven’t seen.

That’s the beauty of open source: it turns users into collaborators, and lets unique problems find unique solutions — often shared back.

Companies usually gather feedback to help drive their roadmap, but the decision ultimately ends up with the company. Users have very little actual influence over the product they use.

With our web3 features, we invite users to make a real impact in their community, so that it grows and helps the studio in its player-first approach.